ORDI WORLD / CUSTOMER HELP

FAQ / Help

Need a hand? Start here for help exploring OrdiWorld and choosing a shirt.

Exploring OrdiWorld

How do I explore the shirt world?

Drag or swipe in any direction, or use the arrow keys while the world is focused. Select a shirt to see its details. The page opens with the four white shirts centered on screen.

Does the collection repeat?

No. Each shirt appears once in a finite grid. You can move beyond the shirts into one-and-a-half screens of blank space on each side, then reach a firm stop. Drag back toward the shirts to keep exploring.

Can I shop without dragging?

Yes. Choose Grid view beside the bag to browse the regular product collection. The world also has an Accessible product list for keyboard and screen-reader navigation.

Choosing a shirt

How do I choose a size?

Check the measurements and fit information provided for the individual shirt. Compare garment measurements with a shirt you already own. Do not assume that every design fits the same way; if measurements are missing, ask for them before ordering.

How should I wash my shirt?

Follow the care label on the garment and any product-specific instructions supplied with it. Care requirements can differ between shirts.

Will a sold-out shirt come back?

A restock is not guaranteed. Check the product listing for current availability. An unavailable size or option cannot be added to your bag.

Orders and privacy

Where can I find delivery and return details?

Read the store’s Shipping and Returns policies before placing an order. Dispatch is the time before a parcel is handed to the carrier; transit is the journey after handoff. Do not treat one as the other. Use the policy links below when they are available.

Where can I read about my information and choices?

Read the Privacy Policy for information about personal data and applicable rights. If privacy settings are available, use Privacy choices to review them. A privacy notice itself does not change cookie or tracking settings.